Agreement
These Terms of Service, along with our Privacy Policy, contain the terms and conditions that govern your use of Eirene Wellness Innovations LLC's website, mobile application, social media pages, marketing activities, and other services.
By accessing or using our Platform, you agree to be bound by this Agreement.
1. Eirene Wellness Innovations LLC's Services
Eirene Wellness Innovations LLC will provide you with the Services in accordance with this Agreement, including, where available, the ability to create an account and access our content, documents, information, and services.
Eligibility. You must be at least 18 years old to use Eirene. By using the Platform or Services, you represent that you are at least 18 years old and have the authority to enter into this Agreement.
Not for emergencies or crisis support. Eirene is not designed for, and cannot help in, mental-health emergencies, crises, or self-harm intervention. If you are in danger, having thoughts of self-harm, or experiencing a mental-health emergency, please call or text 988 (the national crisis line in the US and Canada) or contact your local emergency services immediately.
Not medical advice. The information and advice provided on our Platform is not intended to be used as medical advice. No materials or information are intended to be a substitute for professional medical advice, psychotherapy, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider.
Not HIPAA-covered. Eirene is not intended to collect or process Protected Health Information as defined by HIPAA, and Eirene is not intended to be a HIPAA-covered medical service.
Use of Generative AI. Our Platform uses generative artificial intelligence (AI) as an integral part of its operations, particularly through chat functionality. While your input may be stored to remember interactions and build upon past conversations, the AI is not used to train third-party models. The AI's output is not intended as medical advice or as a substitute for medical advice, diagnosis, or treatment.
2. Fees and Subscriptions
Subscriptions and other paid features within the mobile application are sold and processed by Apple's App Store, Google Play, or our subscription management partner (currently RevenueCat). When you make a purchase, you authorize the applicable platform to charge the payment method associated with your store account on the recurring schedule disclosed at the point of purchase.
Subscriptions automatically renew unless you cancel before the renewal date. You can manage and cancel your subscription at any time through your Apple App Store or Google Play account settings.
Refunds are governed by the policies of the platform through which you made the purchase (Apple App Store or Google Play). Refund requests should be directed to the applicable platform.
3. Privacy and Data
We handle personal information as described in our Privacy Policy, which explains how we collect, use, store, disclose, and protect personal information from users.
By using our Platform or Services, you are explicitly agreeing to both these Terms of Service and our Privacy Policy.
4. User Content and Proprietary Rights
"User Content" means any text, graphics, images, audio, video, documents, or other materials that you upload or create using our Platform. We do not claim ownership of your User Content.
By making User Content available through our Services, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, display, and use your User Content solely as necessary to operate and provide the Services to you. We do not use your User Content to train third-party AI models, and we do not share its content with advertising or marketing platforms.
You are solely responsible for all User Content and represent that you own all rights necessary to grant us the license rights.
5. Prohibited Uses
You agree not to use our Platform or Services to:
- Violate any applicable laws or regulations.
- Infringe upon intellectual property rights.
- Transmit harmful, offensive, or inappropriate content.
- Interfere with or disrupt our Services.
- Attempt to gain unauthorized access to our systems.
- Use our Services for fraudulent or deceptive practices.
- Impersonate others or misrepresent your affiliation.
6. Limitation of Liability
You agree to indemnify and hold us harmless against all claims resulting from your use of our Services.
Our liability for any act or omission relating to the Services will not exceed the total charges you have paid to us.
To the maximum extent permitted by law, we will not be liable for any consequential, special, punitive, or indirect loss or damages. We make no warranties, express or implied, with respect to the Services.
7. Service Changes and Termination
We may modify, suspend, or discontinue any part of the Platform or Services at any time, including features, availability, or content, subject to applicable law and any active subscription rights you may have through the app store where you purchased.
We may suspend or terminate your access to the Platform or Services if we reasonably believe you have violated these Terms, created risk for other users or the Service, or used the Services in an unlawful, abusive, or harmful way.
8. Miscellaneous Terms
Amendments: We reserve the right to change these terms at any time. You are responsible for checking for changes periodically. Continued use after changes become effective means you accept the changes.
Assignment: You may not assign this Agreement without our prior written consent. We may assign this Agreement at any time.
9. Governing Law and Venue
These Terms and any dispute arising out of or relating to the Platform or Services will be governed by the laws of the State of Missouri, without regard to conflict-of-law rules, except where applicable law requires otherwise.
Except where applicable law requires otherwise, any dispute or claim arising out of or relating to these Terms or the Platform or Services, including any question regarding their existence, validity, or termination, will be resolved by binding arbitration before one arbitrator in Missouri using the American Arbitration Association. The arbitration will be conducted in English.
For any dispute or proceeding that is not subject to arbitration, including requests for injunctive relief, enforcement of an arbitration award, or matters that an app store, payment platform, or mandatory legal process requires to be handled elsewhere, you and Eirene Wellness Innovations LLC consent to the jurisdiction and venue of the state courts located in Jackson County, Missouri, and the federal courts serving Jackson County, Missouri, except where applicable law requires otherwise.
Nothing in this section prevents Eirene Wellness Innovations LLC from seeking injunctive or equitable relief to protect the Platform, Services, intellectual property, users, or confidential information.
Contact Us
If you have any questions about these Terms of Service, please contact us at privacy@eireneapp.com.